What materials are your jewellery pieces made from?

All pieces are crafted from high-quality 14k/18k gold-plated stainless steel(depending on the item). They’re tarnish-resistant, skin-friendly and designed for everyday wear. Each product has a detailed summary of the materials used, most have been PVD coated or Ion plated to ensure pieces are waterproof as well.

Can your jewellery be worn every day?

Yes — the materials are chosen for daily wear. They’re durable, water-resistant and designed to stay looking polished with minimal effort.

Is this necklace adjustable?

Most of our chains include an extender so you can customise the length for layering or for different necklines.

Will the colour fade over time?

With normal wear and proper care, the gold plating stays bright. Avoid harsh chemicals and store it in a dry place to keep it looking its best.

How should I care for my jewellery?

Wipe with a soft cloth after wearing and store it in a pouch to prevent scratches. Avoid perfumes and lotions directly on the metal.

What packaging does it come in?

Every order will be packaged in a box or pouch. There is optional gift bag and box if you require this for giving as a special present.

How long does shipping take?

UK orders usually arrive in 2–4 business days. This may vary due to weather or postal issues out with our control.

Do you accept returns?

Yes — you can return unworn items within 14 days. If there’s any issue, just contact us and we’ll sort it quickly.

Can I layer this with other necklaces?

Absolutely — all Chain Rule Jewellery pieces are designed to be mixed, matched and layered.