Shipping and Delivery
We want your jewellery to reach you safely and as quickly as possible. Here is everything you need to know about shipping from our UK studio.
Processing Time
All orders are carefully packed and dispatched within 1-2 working days. You will receive a confirmation email once your order is on its way.
Shipping Methods & Zones
We ship worldwide using Royal Mail International Tracked, so you can follow your parcel every step of the way.
Please see below for Zones, Cost and estimated delivery times.
United Kingdom : (UK) Free 2 - 3 working days
Europe: (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden ) £7.50 5-10 working days
USA & Canada: £9.50 5-12 working days
Australia & New Zealand: £10.50 5-12 working days
Rest of World: (All other countries, including Japan, Asia, Africa, Middle Central & South America) £11.50 7-15 working days
Please note: Delivery times are estimates and can very depending on local postal services.
Tracking
All parcels are fully tracked, and you will receive a t5racking number by email as soon as your order ships.
Customs & Import Duties
For international customers, any import taxes, custom fees, or duties are the responsibility of the buyer.
We complete all customs forms accurately to avoid delays, but fees may vary by country.
Lost or Damaged Parcels
While we take great care with packaging, if your order is lost or damaged in transit, please contact us immediately. We will work with Royal Mail to resolve the issue and ensure you receive your jewellery.