1. General Information

This website is operated by Chain Rule Jewellery. By placing an order with us, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

2. Products

  • All items are handmade / assembled with care, and slight variations may occur.

  • Product descriptions and images are for guidance; colours may vary slightly due to lighting and screen differences.

3. Pricing & Payment

  • All prices are listed in GBP (£).

  • We reserve the right to update prices at any time.

  • Payment must be made in full at the time of ordering through our secure checkout.

4. Shipping & Delivery

  • Orders are processed within 1-2 working days.

  • We are not responsible for delays caused by postal or courier services once items have been dispatched.

5. Returns & Exchanges

  • Items may be returned within 14 days of delivery, in their original unworn condition and packaging.

  • Return postage costs are the buyer’s responsibility (unless the item is faulty).

  • Refunds will be processed once the returned item has been received and checked.

6. Faulty or Damaged Items

  • If your jewellery arrives damaged or faulty, please contact us within 7 days with photos, and we will arrange a replacement or refund.

7. Intellectual Property

  • All designs, images, and content on this website remain the property of Chain Rule Jewellery and may not be copied or reproduced without permission.

8. Liability

  • We are not liable for allergic reactions or injuries caused by misuse of our jewellery. Customers are responsible for checking product descriptions for material information.

9. Privacy

  • We respect your privacy. Your personal information is used only to process orders and will not be shared with third parties, except where necessary (e.g., shipping providers).

10. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom.

TERMS OF SERVICE